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How hibaji98 Handles Your Personal Information

This Privacy Policy explains what data we collect when you open an account on hibaji98, how we use it, and the choices you have over it.

Account data protectionbKash, Nagad, Rocket payment dataCookie and device dataYour right to request changesBangladesh-region context
hibaji98 How hibaji98 Handles Your Personal Information
PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to request access to your personal data, ask us to correct it, or raise a concern about how we handle it, our support team is here to help. You can reach us through the live chat in your account, by email, or through the help form in the support section. We aim to respond to all data-related requests within a reasonable period and will confirm receipt once your message is logged.

Live Chat Open the chat icon inside your account to reach our support team. Mention your query is about personal data or privacy and we will route it to the right team.
Email Support Send your data request or privacy concern to our support email address listed in your account profile page. Include your registered contact detail so we can verify your identity.
Help Form The help form in our support section lets you log a written request. Select the privacy or account data category so your message reaches the correct team without delay.
HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We take specific, practical steps to protect the data tied to your hibaji98 account — from the moment you enter your bKash number to the point a withdrawal lands back in your Rocket or Nagad wallet. Here is how each area works.

Payment Data Handling Your bKash, Nagad and Rocket details are passed through encrypted channels to our payment processor. We do not log your wallet PIN or store full account credentials on our platform servers.
Cookies and Device Tracking We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can manage cookie preferences through your browser settings at any time.
Account Security Practices Account access is protected by password and OTP verification sent to your registered mobile number. If you suspect unauthorised access, contact support through live chat immediately to lock your account.
Data Retention and Deletion We retain your account data while your account is active and for a set period after closure as required by applicable rules. You may request deletion of non-essential data by contacting support with your account details.

Common Questions About Your Privacy on hibaji98

These are the questions we hear most often about personal data, cookies and account privacy. If your question is not covered here, reach out through live chat or the help form in your account.

We collect your name, registered mobile number, email address and the payment method you choose — such as bKash, Nagad or Rocket. Device and session data is also collected automatically when you log in.

Payment details are passed to our processor via encrypted channels. We do not store your wallet PIN or full mobile banking credentials. Only a reference token is kept to match transactions to your account.

Yes. Send a data access request via the support email or help form in your account. Include your registered contact detail so we can verify your identity before releasing any information.

Contact our support team through live chat or email and specify that you want non-essential data removed. We will process the request in line with applicable rules and confirm once it is complete.

We share data only with payment processors, fraud-prevention services and, where legally required, regulatory bodies. We do not sell your personal data to third-party marketers under any circumstances.

Session cookies keep your account logged in; analytics cookies help us understand lobby usage patterns. You can adjust or block cookies through your browser settings, though some account features may be affected.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.